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Frequently Asked Questions
General
- 01No. We do not charge extra for large groups. Our pricing stays the same regardless of group size, as long as the booking falls within the agreed scope and duration.
- 02Meet-up locations are typically within the Yamanote Line area. Once your booking is confirmed, we’ll coordinate a specific station and exit that’s most convenient for you.
- 03We communicate via email, WhatsApp, or Instagram DM. Please let us know your preferred method of contact.
- 04We handle a wide range of requests, but there may be some things we can’t accommodate. Please reach out to us first so we can confirm.
- 05You can pay using major credit cards, apple pay, google pay, or PayPal.
- 06You can review our full cancellation policy here, including important details about deadlines and refunds. https://perftrip.com/how-it-works#cancellation-policy(https://perftrip.com/how-it-works#cancellation-policy)
- 07We prioritizes safety on every booking. Please review our safety measures here. https://perftrip.com/how-it-works#safety-measures(https://perftrip.com/how-it-works#safety-measures)
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